Casino, live casino and sportsbook on one stack — run by an AI workforce. AI agents handle live support 24/7 and staff the back office in real operational roles, side by side with your human team. BetLayer goes live in:
A full live-chat suite where AI agents answer players instantly in any language, resolve bonus, KYC and payment questions from your real policies, and escalate to a human the moment sentiment or risk demands it.
Hire agents like employees. Each one takes a defined role with its own permissions, shift and reporting line — and works in the same back office as your human team, on shared tickets, tasks and approvals.
Think of one operator with many arms. The same AI core answers a player in chat, reviews a KYC document, approves a payout, flags a bonus abuse pattern and updates the daily report — simultaneously, not in a queue. It never waits for a shift change, and it keeps one shared memory of the player across every desk.